Contact Us > Emergency Contact Information
Monday-Friday (8:30 a.m. - 7:00 p.m. EST): | |
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Contact Satellite Phones Direct: | |
| Telephone: | +1 888 684 3323 (toll free in North America) +1 770 449 6826 |
| Fax: | +1 770 449 6828 |
| Email: |
customerservice@SatellitePhonesDirect.com
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After Hours and Holiday Emergency Support: | |
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Iridium/Inmarsat Phone Problems: For technical or operational questions/problems with an Iridium or Inmarsat phone, contact Stratos Operations Support 24 hours-a-day/7 days-a-week. | |
| Telephone: | +1 800 563 2255 (toll free in North America) +1 709 748 4226 6868 (toll free number - call from your Iridium phone while in Satellite mode) |
| Fax: | +1 877 748 4320 (toll free in North America) +1 709 748 4320 |
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Globalstar Phone Problems: For technical or operational questions/problems with a Globalstar phone, contact Globalstar's Customer Care Center: Monday to Friday from 5 a.m.- 9 p.m. (PST) and Saturday and Sunday from 7 a.m. - 5 p.m. (PST) | |
| Telephone: | +1 877 452 5782 (toll free in North America) +1 905 712 7197 (While in the Caribbean, or roaming outside the United States) 611 (toll free number - call from your Globalstar phone while in Satellite mode) |
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Phone Delivery Problems: If your shipment has not been delivered as scheduled, use the FedEx tracking number we provided to track your shipment with FedEx. You may go to www.fedex.com and enter the tracking number, or call 1-800-GO-FEDEX. Occasionally packages are held at a local Fed Ex office when an attempted delivery was unsuccessful. Other Emergency - Non-Business Hours Complete the information below and click the "Send Emergency Page" button. This text message will be sent to our emergency pager, and a support person will get back to you shortly. Note: 1) You may send no more than 200 characters total to the pager, which leaves approximately 108 characters for the Problem Description. 2) All fields are required (marked with an *). | |
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