So that you make the best choice for utilizing any remaining Prepaid SIM card minutes, as well as choose the best plan for additional minutes, below are Iridium's rules relating to Prepaid SIM card expirations and renewals.
| Prepaid SIM Expiration Date |
Each Prepaid SIM card has an expiration date that is set at the time of activation. This expiration date is dependent on the type of Prepaid SIM card purchased. Below are the expiration periods for the current prepaid offerings:
75 minute Prepaid SIM card expires after thirty days.
500 minute Prepaid SIM card expires after one year.
3000 and 5000 minute Prepaid SIM cards expire after two years.
200 minute Canadian Prepaid SIM expires after six months.
300 minute African Prepaid SIM expires after one year.
When a Prepaid SIM card expires, any remaining minutes are forfeited.
A Prepaid SIM card is also considered expired on the date that all minutes have been consumed. Once your Prepaid SIM card expires, whether due to usage of all minutes or the passage of the expiration period, you have 90 days to purchase additional minutes (reload) for your current Prepaid SIM card. If additional minutes are not purchased within 90 days, the Prepaid SIM card is permanently deactivated and the phone number is no longer valid. When this occurs, you may purchase a new Prepaid SIM card which we will mail to you, and a new phone number will be assigned. In the case of the Canadian and African prepaid plans a new activation fee will apply, unless special promotions are currently being offered. There is currently in effect a special promotion whereby the activation fee on the African prepaid plan is waived through December 31, 2006.
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| 30 Day Extension |
This option extends for 30 days the expiration date you may purchase with the 75, 500, 3,000 or 5,000 minute plans. This is the ideal plan if you have minutes remaining on your Prepaid SIM card at the end of the expiration period, and you plan on using the minutes in the 30 day period following the expiration date. You may purchase multiple 30 day extensions in a single or multiple transactions. This option is only available prior to the expiration date, so we recommend that you submit your extension request a minimum of two business days prior to your expiration date. This option is not available for the African and Canadian plans.
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| 50 Minute Reload |
This is a plan for existing prepaid customers on the 75, 500, 3,000 or 5,000 prepaid minutes plans. This plan will provide 50 additional minutes, but will not extend the expiration date. This is an ideal plan for a customer who is about to run out of prepaid minutes. This plan is not offered as a "stand alone" option, it can only be used with existing prepaid customers.
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| Reloads to Existing Prepaid SIM Cards |
Reload transactions are only available for 90 days after your Prepaid SIM expiration date, or 90 days after all minutes have been utilized, whichever comes first. After this 90 day period, a reload cannot be done to your existing Prepaid SIM card and you must purchase a new Prepaid SIM card. A reload transaction adds additional minutes to your existing Prepaid SIM card, allowing you to retain your current phone number and Prepaid SIM card.
If the reload is processed before your expiration date, any remaining minutes are added to the reload minutes you purchase, and the expiration of all new minutes (including the roll over minutes) is based on the expiration period of the reload plan you purchase.
Subsequent reloads extend the expiration date for remaining units on a SIM card relative to the current expiration date. There is a maximum validity of 24 months from the date of any given reload regardless of how many reload transactions are applied.
If the reload is processed after the expiration of the Prepaid SIM card, any unused minutes are forfeited. A reload during the 90 day grace period will continue the activation of your current Prepaid SIM card and retain the current assigned phone number, but will not roll over minutes that may have remained prior to the expiration date.
You may purchase multiple increments on one Prepaid SIM card. For example, you may purchase 2-500 minute increments and have 1,000 minutes put on one Prepaid SIM card. Purchasing multiple increments of the 75 minute plan also increases the expiration date period. For example, two-75 minute plans would provide 150 minutes of airtime and be valid for 60 days. Three 75 minute plans would provide 225 minutes of airtime and be valid for 90 days. Only the 75 minute plan increments the expiration date.
African and Canadian minute plans cannot be combined with other minute plans.
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| African Plan |
Calls can only originate in Africa. Subscribers will be able to receive direct dialed voice and data calls and Mobile Terminated SMS outside of African continent, but will not be able to initiate calls or SMS.
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| Canadian Plan |
Calls can only originate in Canada. Subscribers will be able to receive direct dialed voice and data calls and Mobile Terminated SMS outside of Canada, but will not be able to initiate calls or SMS.
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| Refunds |
All prepaid sales are final. Iridium allows no refunds for Prepaid SIM cards.
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